Custom Orders
Request a miniature scene built around your idea
Every custom project begins with a conversation and a quote. No fixed-price purchase is taken before the design and feasibility are confirmed.
- 01
Send an idea or reference
Share the environment, viewpoint or visual reference you have in mind.
- 02
Discuss the design
We review the request, materials and whether the scene is practical to produce.
- 03
Receive a quote
A price is provided only after the scope is clear.
- 04
Confirm and pay
Payment is requested after you approve the agreed direction and quote.
- 05
Production begins
The custom scene enters handmade production.
- 06
Dispatch and tracking
Tracking is sent after inspection, packing and shipment.
Start your request
Email your idea or reference. Please do not send payment until the design and quote are confirmed.
Email a Custom RequestCancellation and returns
Personalised orders cannot normally be cancelled or returned after production begins, except where required by law or where verified damage or defect applies.